Pay by Bank is how you pay from your own checking account. You link a checking account in your own name in the BlackOak app and authorize a debit for the exact order amount.
The debit comes into your BlackOak account and is moved at once to the shop’s account with us, where the shop’s order is held. Your BlackOak account does not keep a balance and ends every day at zero.
A bank debit normally takes two business days to settle. The shop ships or confirms your order once your payment has cleared.
Call us at (877) 752-6253, Monday to Friday, 9:00 a.m. to 8:00 p.m. Eastern. You can leave a voicemail at any time and we call you back within one business day.