Your pricing is set out in your merchant agreement and shown in the merchant portal.
- There are no setup, monthly, PCI, subscription or other add-on fees.
- There are no chargeback, dispute or retrieval fees.
- When a Pay by Bank payment is returned, the return fee is passed to you at our cost, with no markup.
Our fee comes off each payment at release, together with your reserve, and carries the same holds as your sale.
Buyers never pay BlackOak a fee.
Questions? Use Help in the merchant portal or call (877) 752-6253, Monday to Friday, 9:00 a.m. to 8:00 p.m. Eastern.